Legal information

Privacy Policy

LevelUp Solutions Group LLC (“LevelUp,” “we,” or “us”) provides this Privacy Policy to explain how we collect, use, disclose, and protect personal information received through levelupllc.io (the “Site”), including information submitted through our contact, technology-consultation, and careers forms.

We may update this Privacy Policy from time to time. When we make material changes, we will post the revised policy on the Site and update the effective date above. We encourage you to review this page periodically to stay informed about our information practices.

This policy applies to the Site and related website communications. Information processed during a client consulting engagement may also be governed by the applicable services agreement, statement of work, data-processing terms, or a client’s instructions. Third-party websites and services are governed by their own privacy policies.

Effective date: October 25, 2026.

Information We Collect

When you contact us or request a technology consultation, we may collect your name, business contact details, company, initiative interests, desired timeline, and the message you choose to provide.

When you apply for a role, we collect the application details and résumé you submit. When you browse the Site, our hosting and security services may process technical information such as your Internet Protocol address, browser type, requested pages, timestamps, and security events.

How We Use Personal Information

We use personal information to respond to inquiries, understand prospective client needs, prepare for technology-consulting conversations, process job applications, operate and secure the Site, prevent abuse, comply with legal obligations, and improve our communications and services.

We do not use website form submissions to make unrelated automated decisions about you.

Website Forms, Consent, and Retention

Contact and technology-consultation forms require your explicit consent before submission. The information is encrypted in transit, used to respond to the request, and retained for no more than ninety (90) days from submission unless a longer period is required to establish, exercise, or defend legal claims.

Career applications require separate recruiting consent. Application information and résumé files are retained for no more than twelve (12) months from submission unless a longer period is required by law or for legal claims. You may withdraw consent or request deletion by contacting support@levelupllc.io.

The website does not store form messages, contact details, or résumé files in its application database. An authorized email delivery provider processes submissions for delivery to LevelUp. For abuse prevention, the form service stores only a keyed one-way client fingerprint, a request counter, and an expiration time. Expired limiter records are purged by the form service and cannot be used to recover the original network address.

Information Sharing and Disclosure

We do not sell personal information. We may share information with service providers that support website hosting, security, email delivery, recruiting, and business operations, but only as needed for those services and subject to appropriate obligations.

We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or at your direction.

Your Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or portability of personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request.

Security and International Transfers

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage method is completely secure.

When personal information is transferred across borders, we use safeguards required by applicable law and work with service providers that are responsible for protecting the information they process.

Contacting Us

If you have any questions about this Privacy Policy and the Personally Identifiable Information this Site keeps, or if you want to exercise your data subject rights described in this Privacy Policy, please contact us at support@levelupllc.io.